ЛИДЕРСКИЕ КОМПЕТЕНЦИИ РУКОВОДИТЕЛЯ В УРЕГУЛИРОВАНИИ МЕЖЛИЧНОСТНЫХ КОНФЛИКТОВ
Abstract
Профессиональная деятельность современного руководителя пронизана разнообразными ситуациями межличностного взаимодействия, которые зачастую несут прямую или косвенную угрозу психологической атмосфере в коллективе, сложившимся профессиональным отношениям, способствуют разладу привычного темпа и качества профессиональной деятельности.Downloads
References
Григорьева Т.Г., Линская Л.В., Усольцева Т.П. Основы конструктивного общении – Новосибирск: Изд-во НГУ, 1999. – 170 с.
Козлов В.В., Козлова А.А. Управление конфликтом – М.: Изд-во: «Эксмо», 2006. – 224 с.
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